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Our Partners

Chapman Ventilation
Elavon
Food Alert
illycaffè UK
Oatly
One Voice Hospitality
Paperchase
Poppleston Allen
Unilever Food Solutions
Zonal

Our Partners

Chapman Ventilation
www.chapmanventilation.co.uk/

We have over fifty years’ experience designing, manufacturing, installing, and maintaining bespoke HVAC solutions in the hospitality industry including fans, ductwork, air conditioning and control systems.

So, whether you need an entire HVAC installation project-managed or are looking for an immediate response to a maintenance issue, we have the people and the processes to solve your problems. We source the most sustainable products on the market and can support you with advice on site sustainability, feasibility studies, scheme design, installation, commissioning, and ongoing lifetime maintenance.

Our philosophy is simple: to deliver a perfect project, every time. We take huge pride in the relationships we build with our clients and work closely to ensure everything meets their specific needs and the finished build meets their exact requirements.

We have over 35,000 square feet of manufacturing space and can work at very short notice to meet your requirements.

Our dedicated maintenance teams are on call 24/7 for reactive and planned maintenance, meaning you can have the upmost confidence that we’ll be there when you need us. By choosing Chapman Ventilation, you’re choosing an industry-leading, tried-and-tested approach with proven success in the hospitality sector.

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Elavon
elavon.co.uk/

In a world where payments are often seen as the step before ‘goodbye’, Elavon helps businesses see things differently. Because behind every payment is a person. Every payment is an opportunity to connect with all kinds of people, in all sorts of places and on the latest technology platforms.   

From the start-up food truck to the multinational airline, Elavon has powered secure payments for over 30 years. Whatever the industry, we know all about it – so we can deliver tailored, reliable solutions for any business, no matter what size or sector.  

Elavon is the eighth-largest European merchant acquirer by processed volume in the markets where we operate. Our processing platform makes payments possible, anywhere and everywhere across the globe. It’s one of the most reliable platforms in the industry, too: with typically 99.999% uptime, our authorisation time for payments is just under half a second. 

So, whether they’re already a big name or whether they’re hanging their name over their first shop, every customer is unique to us. Elavon is the only payments partner they’ll ever need. 

U.S. Bank Europe DAC. Registered in Ireland with Companies Registration Office.  
The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.  

U.S. Bank Europe DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland.  Authorised by the Prudential Regulation Authority.  Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.  Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

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Food Alert
www.foodalert.com/

Food Alert have been serving up excellence in food hygiene and health & safety for over 30 years. We specialise in delivering end to end food safety and compliance solutions 3,000+ businesses including Pizza Express, Shepherd Neame and Wasabi to name a few. Our expert team provides HACCP, audits, risk assessments, allergen checks, menu and labelling verification, and 24/7 crisis support. All backed by our award winning Alert65 software built to streamline operations, protect your reputation, and promote regulatory excellence.

Save time, reduce risks and stay ahead with Food Alert.

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illycaffè UK
www.illy.com/en-gb/coffee

illycaffè is an Italian family-owned company, founded in Trieste in 1933 which has always set itself the mission of offering the best coffee to the world. It produces a unique 100% Arabica blend composed of 9 different ingredients. The company selects only 1% of the best Arabica beans.

Every day more than 8 million cups of illy coffee are served in over 140 countries around the globe, in the cafés, restaurants and hotels, in single-brand cafés and shops, at home and in the office.

Since its foundation, illycaffè has oriented its strategies towards a sustainable business model, commitment that it strengthened in 2019 by adopting the status of Benefit Company and in 2021 becoming the first Italian coffee company to obtain the international B Corp certification.

Everything that is “made in illy” is about beauty and art, the founding principles of the brand, starting from its logo, designed by artist James Rosenquist, up to illy Art Collection cups, decorated by over 130 international artists, or coffee machines designed by internationally renowned designers. With the aim of spreading the culture of quality to growers, baristas and coffee lovers, the company has developed its Università del Caffè which today holds courses in 23 countries around the world.

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Oatly
www.oatly.com/

We are the world’s original and largest oat drink company. For over 30 years, we have exclusively focused on developing expertise around oats: a global power crop with inherent properties. Our commitment to oats has resulted in core technical advancements that enabled us to unlock the breadth of the dairy portfolio, including alternatives to milks, ice cream, yogurt, cooking creams, spreads and on-the-go drinks. Headquartered in Malmo, Sweden, the Oatly brand is available in more than 50 countries globally.
For more information, please visit www.oatly.com.

One Voice Hospitality
onevoicehospitality.co.uk/

One Voice Hospitality is a specialist advisory business at the heart of the hospitality sector, bringing together property, growth strategy and corporate finance.

Led by Ted Schama, OVH draws on more than 35 years’ experience to advise ambitious restaurant, bar and hospitality businesses on expansion, acquisitions, disposals, funding and strategic opportunities.

With deep relationships across operators, investors, landlords and the wider hospitality community, OVH combines sector knowledge, commercial insight and an extensive network to help businesses grow, transact and find the right opportunities.

Paperchase
www.paperchase.ac/

Paperchase simplifies hospitality finances for restaurants, cafés, bars, and hotels. Our accounting specialists combine deep industry expertise with smart automation to keep your books clean and costs in check, allowing you to focus on what matters most: growing your hospitality business

Paperchase works closely with hospitality operators and investors across all segments, categories, and cuisines. That means we understand the industry’s best practices, metrics, and regulations inside and out. From POS and payroll platforms to inventory and reservation systems, we seamlessly integrate with the tech you already use to streamline your financial workflows.

Whether it’s day-to-day bookkeeping, financial planning & analysis (FP&A), or long-term growth strategy, you’ll have the clarity and control to take the next big step confidently, all while protecting your margins.

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Poppleston Allen
www.popall.co.uk/

Poppleston Allen is the UK’s largest firm of solicitors dedicated to licensing law, with specialist expertise in alcohol and entertainment licensing, food hygiene, regulatory crime and related training.

Each year, we handle more than 8,000 licensing applications, including premises licence applications, variations and Temporary Event Notices. We also have extensive experience in complex and contested applications and premises licence reviews, with a significant proportion of this work undertaken in London.

Our clients include some of the UK’s leading restaurant, pub, bar, club, retail and leisure brands. However, our expertise is not limited to large national operators: we also work closely with independent businesses and small and emerging groups, providing the same specialist advice and support regardless of their size.

“Poppleston Allen are without doubt the very best in the business; their in-depth knowledge not just of the law but local knowledge, local planning teams, residents and more allows them to deliver a very relevant and local solution for a national business.” - The Legal 500, 2026 Edition

Unilever Food Solutions
www.unileverfoodsolutions.co.uk/

Unilever Food Solutions (UFS) is the dedicated foodservice arm of Unilever, operating across more than 70 markets worldwide. Built for chefs, by chefs, UFS delivers high-quality products, culinary expertise, and innovative solutions for professional kitchens. With a trusted portfolio that includes renowned brands such as Knorr and Hellmann’s, UFS supports chefs and operators across the foodservice sector in creating dishes that meet today’s diverse dining preferences. From vegan and vegetarian to gluten-free and globally inspired favourites, our solutions are flexible, versatile, and easy to implement across a broad range of menus and formats.

Our team of professional chef partners work closely with operators to develop scalable solutions that streamline preparation, reduce food waste, and improve margins without compromising taste or quality. Whether refreshing a seasonal offer or building a strong core menu, our products are designed to perform under pressure and deliver consistent, reliable results.

UFS ignites creativity in every kitchen, offering not only menu inspiration but also insight-led innovation, highlighted by the upcoming release of Future Menus Vol. 4. As cultural, social, and environmental influences shape how people eat, Future Menus explores emerging culinary trends and practical insights to help future-proof your business and spark new ideas.

Zonal

Zonal is the UK's leading hospitality technology provider, trusted by the country's largest pub, restaurant and hotel operators to run complex, multi-site estates at their best. Founded in Edinburgh in 1979, Zonal brings more than 45 years of UK hospitality expertise to every customer relationship, and as part of Volaris Group since 2026, that expertise now sits on a permanent, long-term footing.

We give large operators a fully connected technology ecosystem, EPoS, kitchen, bookings, payments, stock and reporting working together, with more than 200 third-party integrations connecting the rest of an estate's technology into one reliable picture. That connection matters because it gives operators one single version of the truth, the clarity and control to spot what is working, fix what is not, and cascade decisions across hundreds of sites with confidence.

Technology alone does not run a great estate. Every Zonal customer is backed by always-on, human-led support, open when their venues are, and a partnership model built on outcomes rather than tickets closed. It is this combination, reliable connected technology and hands-on human support, that gives complex, multi-site operators the confidence to run every site at its best.

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